Terms of Service

These Terms are entered into between Life Architect B.V., registered with the Dutch Chamber of Commerce under number 42136196 (“Grounded”, “we”, “us” or “our”), and the natural person using or accepting these Terms (“you” or “your”).

“Services” means the Grounded website, mobile application, software, content, features, personalised routines, coaching functionality, AI-assisted features and customer support provided by Grounded.

“Consumer” means a natural person acting for purposes outside their trade, business, craft or profession.

You must be at least 16 years old to use the Services. If you are under the age of legal majority in your country of residence, you must have any consent required by applicable law from a parent or legal guardian.

• You must provide accurate, complete and up-to-date information when creating and maintaining your account.
• You are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account, except to the extent that such responsibility cannot legally be imposed on you.
• You must notify us without undue delay if you become aware of unauthorised access to or use of your account.

Subject to these Terms and, where applicable, an active subscription, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Services for your personal, non-commercial purposes.

You may not transfer, sublicense or otherwise make your account or access to the Services available to another person.

All intellectual property rights in and to the Services, including software, design, text, graphics, trademarks, methodology, branding and other materials, are owned by or licensed to Life Architect B.V. and remain protected by applicable intellectual property laws.

Except where expressly permitted by applicable mandatory law, no rights are granted to you other than those expressly stated in these Terms.

You must not:

• reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Services, except to the extent such restriction is prohibited by mandatory applicable law;
• scrape, crawl, copy or extract substantial parts of the Services without our prior written permission;
• circumvent or attempt to circumvent security measures, rate limits, access controls or other technical restrictions;
• interfere with the operation, security or integrity of the Services;
• upload, transmit or otherwise provide content that is unlawful, infringing, fraudulent, harassing, misleading or harmful;
• use the Services to provide medical, psychological, therapeutic or other regulated professional advice to third parties;
• resell, sublicense, distribute or commercially exploit the Services without our prior written permission;
• use another person's account or credentials; or
• use the Services in a manner that violates applicable law or the rights of others.

You retain ownership of content that you submit to the Services, subject to the rights granted below and any applicable law.

You grant Grounded a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process and display your submitted content to the extent reasonably necessary to provide, maintain, secure and improve the Services and to perform our agreement with you. This licence does not transfer ownership of your content to Grounded.

You represent and warrant that you have the rights and permissions necessary to submit the content and grant the rights described in this section. Our processing of personal data is governed by our Privacy Policy.

Grounded subscriptions are purchased exclusively through the Apple App Store.

• Where Grounded offers a free or discounted trial or promotional subscription through the Apple App Store, the applicable trial or promotional period, price, renewal terms and any subsequent subscription price will be presented to you by Apple before you confirm the purchase.
• Unless you cancel the subscription in accordance with Apple's applicable cancellation procedure before the end of the applicable trial or subscription period, the subscription may automatically renew in accordance with the terms presented at the time of purchase.
• Subscription charges are processed by Apple through the payment method associated with your Apple Account. Grounded does not directly process the payment for subscriptions purchased through the Apple App Store.
• The applicable Apple terms, payment procedures, renewal mechanisms and refund procedures apply to purchases made through the Apple App Store, in addition to these Terms and subject always to your mandatory statutory consumer rights.
• You can manage or cancel an App Store subscription through your Apple Account and the subscription management functionality provided by Apple.
• Cancellation generally prevents future renewal and does not, by itself, terminate the current subscription period or create a right to a refund for the unused portion of a paid period, except where a refund is required by applicable law or granted under Apple's applicable refund policies.
• Any prices displayed in the Grounded application are the prices applicable to the relevant purchase at the time of purchase and may include applicable taxes.
• Grounded may change the prices of its subscription offerings for future subscription periods. Where required by applicable law or Apple's applicable rules, users will receive the required notice before a price change takes effect.

Automatic renewal — plain language. Grounded subscriptions renew automatically. When you subscribe, Apple shows you the plan, the recurring price and the billing interval (for example monthly or annual) before you confirm. After any free trial ends, the subscription continues at the price shown and renews for successive periods of the same length, charged to your Apple Account, until you cancel. Apple charges the renewal within 24 hours before the current period ends.

How to cancel. Open the Settings app on your device, tap your name, select Subscriptions, choose Grounded and select Cancel Subscription — at least 24 hours before the current period ends. Cancelling is always possible in the same number of steps as subscribing, and you keep access until the end of the period you already paid for. Where required by law (including California's Automatic Renewal Law and the applicable US federal negative-option rules), the renewal terms are also disclosed to you before purchase and in your purchase confirmation.

Prices and taxes. Prices are shown in your local currency where available and may include or exclude VAT, GST, sales tax or similar charges depending on your country of residence and the rules of the store through which you purchase. The final price payable, including any applicable taxes, is shown before you confirm the purchase.

If you are a Consumer in the European Union, you generally have a statutory right to withdraw from a distance contract within 14 days without giving reasons. For a contract for the provision of a digital service, the withdrawal period generally begins on the day the contract is concluded.

• Where the Services are supplied immediately after purchase at your request, applicable law may provide specific rules concerning the exercise of the right of withdrawal and, depending on the circumstances, the consequences of requesting performance during the withdrawal period.
• Nothing in these Terms limits or excludes any mandatory statutory right of withdrawal or any other mandatory consumer protection right.
• Because subscriptions are purchased through the Apple App Store, requests for cancellation or refunds relating to an App Store purchase may need to be submitted through Apple's applicable procedures. This does not affect any mandatory statutory rights you may have against Grounded.

Where applicable law gives you a right to withdraw directly against Grounded, you may exercise that right by sending an unequivocal statement to contact@grndd.app. You may use the applicable statutory model withdrawal form, but you are not required to do so. Nothing in this section limits your statutory remedies where the Services do not conform to the contract.

Outside the EU. The 14-day withdrawal right above is an EU statutory right and applies to EU Consumers. Comparable rights apply where local law provides them, for example under UK consumer legislation. If you are elsewhere, cancellation and refunds follow the applicable Apple App Store refund policy together with any mandatory consumer rights under the law of your country of residence — including, for consumers in Australia, the consumer guarantees under the Australian Consumer Law. Contact us at contact@grndd.app if a store refund route does not resolve your issue.

The Services provide general lifestyle information, educational content, personalised routines and wellness-oriented guidance. The Services are not a medical device and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Nothing in the Services constitutes medical, psychological, nutritional, therapeutic or other professional advice. You should not rely on the Services as a substitute for advice from a qualified healthcare or other professional where such advice is appropriate, and you are responsible for determining whether an activity, recommendation or routine is appropriate for you.

The Grounded Health Disclaimer forms an integral part of these Terms.

Grounded may use artificial intelligence, machine-learning systems or other automated technologies to generate, personalise, organise or adapt certain content, routines, recommendations or other features of the Services.

• AI-assisted outputs are generated based on information available to the relevant Grounded systems and may occasionally be incomplete, inaccurate, unsuitable or outdated.
• AI-assisted recommendations are provided for general lifestyle and wellness purposes and do not constitute medical, psychological, nutritional, therapeutic, financial or other professional advice.
• You should use reasonable judgement when considering any AI-assisted recommendation and should seek appropriate professional advice where necessary.
• Grounded does not guarantee that every AI-generated recommendation will be appropriate for your individual circumstances.
• Where an automated system is used to personalise your experience, this does not mean that Grounded makes decisions concerning you that are intended to produce legal effects or similarly significant effects solely through automated processing, unless expressly stated otherwise and permitted by applicable law.

Information about how Grounded processes personal data in connection with AI-assisted functionality, including applicable data protection rights, is provided in our Privacy Policy.

We aim to provide the Services on a continuous basis but do not guarantee that the Services will always be available, uninterrupted or error-free. We may update, modify, suspend or discontinue individual features of the Services from time to time.

Where you are a Consumer with a paid subscription, we will not materially reduce the functionality included in your paid subscription during the applicable paid period unless permitted by applicable law. Where applicable law requires a remedy for a material reduction or discontinuation, we will provide the remedy required by law.

We may make changes that are necessary for security, legal, technical or operational reasons, including updates required to maintain compatibility with operating systems or third-party platforms such as Apple's App Store.

For Consumers, the statutory rules concerning the conformity of digital content and digital services apply in full and are not limited by these Terms. Nothing in these Terms excludes or limits your statutory rights concerning digital content or digital services that do not conform to the applicable contractual requirements.

To the fullest extent permitted by applicable law, and subject to mandatory Consumer rights, the Services are provided on an “as available” basis.

To the maximum extent permitted by law, Grounded shall not be liable for any loss or damage arising out of or in connection with the use of the Services, the App, the Website, or any information provided by Grounded.

The Grounded Services are intended as a tool for personal development and lifestyle support. The Services do not constitute medical, psychological, therapeutic, nutritional, financial, or other professional advice. The User remains solely responsible for the decisions they make and the consequences thereof.

To the extent that Grounded is nevertheless held liable for any loss or damage despite the foregoing, Grounded's total aggregate liability shall be limited to the amount actually paid by the User to Grounded during the twelve (12) months preceding the event giving rise to the liability.

If any provision of this limitation of liability is held to be wholly or partially invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the relevant provision shall be applied to the maximum extent permitted by law.

Mandatory consumer-law carve-out. Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified, and nothing limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for gross negligence or intentional misconduct. In particular:

• Australia: our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where permitted, our liability for a failure to comply with a consumer guarantee is limited to resupplying the service or paying the cost of resupply.
• United Kingdom: nothing limits your rights under the Consumer Rights Act 2015 in respect of digital content and services.
• United States: some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so parts of these limitations may not apply to you.
• European Union: statutory conformity rights for digital content and digital services apply in full.

To the extent permitted by applicable law, and except where you act as a Consumer, you agree to indemnify Grounded against third-party claims, losses and reasonable costs arising directly from your unlawful use of the Services or your material breach of these Terms.

This obligation does not apply to the extent that the relevant claim results from Grounded's own unlawful conduct, negligence or breach of its obligations.

Where mandatory consumer protection law in your country of residence limits or prohibits indemnities given by consumers, this section does not apply to you.

You may stop using the Services at any time and may delete your Grounded account in accordance with the account deletion functionality made available by Grounded. Where your subscription was purchased through the Apple App Store, deleting your Grounded account does not necessarily cancel your App Store subscription. You must separately cancel the subscription through your Apple Account to prevent future renewal.

We may suspend or terminate your access where reasonably necessary because of:

• a material breach of these Terms;
• unlawful or fraudulent use of the Services;
• a serious security risk;
• a legal or regulatory requirement; or
• circumstances in which continued provision of the Services is no longer reasonably possible.

Where appropriate and permitted by law, we will provide notice and a reasonable opportunity to remedy a breach before termination. Termination does not affect rights or obligations that by their nature are intended to survive termination, including provisions concerning intellectual property, liability, dispute resolution and governing law.

We may amend these Terms from time to time. Where an amendment is material, we will provide reasonable advance notice by email, through the Services or by another appropriate means, where required by applicable law.

If you do not agree to a material amendment, you may stop using the Services and, where applicable, terminate your contractual relationship in accordance with these Terms and applicable law. Changes will not affect rights that have already accrued before the effective date of the amendment, unless otherwise permitted or required by applicable law.

These Terms are governed by the laws of The Netherlands, without prejudice to mandatory consumer protection provisions that apply in the country where you have your habitual residence.

If you are a Consumer, you may bring proceedings before the competent courts available to you under applicable mandatory consumer protection law. If you are not a Consumer, disputes arising from or in connection with these Terms will, to the extent permitted by law, be submitted to the competent courts in Amsterdam, the Netherlands.

Before commencing formal proceedings, we encourage you to contact us at contact@grndd.app so that we can attempt to resolve the matter directly. Nothing in this section prevents either party from exercising any mandatory statutory right to use an applicable alternative dispute resolution procedure.

If any provision of these Terms is found to be invalid, unlawful or unenforceable, in whole or in part, that provision will, to the extent necessary, be deemed modified or severed without affecting the validity and enforceability of the remaining provisions.

The parties will, where reasonably possible, replace the invalid, unlawful or unenforceable provision with a valid and enforceable provision that most closely reflects the original purpose and economic effect of the provision. The invalidity or unenforceability of any provision will not affect the validity or enforceability of the remaining provisions of these Terms.

The trader responsible for the Services, for the purposes of EU consumer law and the Digital Services Act, is:

Life Architect B.V.
Registered in The Netherlands
Chamber of Commerce (KvK): 42136196
contact@grndd.app
https://grndd.app

Our registered postal address is provided on request via the email address above. For questions about these Terms, your account, the Services or a contractual issue, email is the fastest route and we aim to reply within five working days.

These Terms were last updated on 25 August 2026.